Microsoft 365 Support for UK Small Businesses

Microsoft 365 (once Office 365) is Microsoft's cloud suite: Outlook for email and calendaring, the Word, Excel and PowerPoint you already know, plus Teams, SharePoint and OneDrive. For a small business it means working from any device, collaborating on the same file at the same time, and not running your own servers to do it. It's the backbone most UK businesses sit on, so it's worth having it set up properly.

We're a Microsoft Cloud Solution Provider with Microsoft-certified engineers, so we run the whole thing: licences, setup, migration, security and the day-to-day. You get a partner who knows the platform and answers the phone, instead of managing subscriptions and admin portals yourself.

Yes, it's one of the things we do most. Google Workspace, on-premises Exchange or Office, or another Microsoft tenant, it's the same job: plan it properly, move email, files and data across intact, and keep the disruption to the cutover window. The aim is a switch your team barely registers.

Practical training, in person or virtually, on the apps people actually open: Teams, Outlook, SharePoint, OneDrive. We'll go further into the time-savers too, like automating repetitive jobs with Power Automate. New tools only pay off when people use them, so adoption is part of the work rather than an afterthought.

Microsoft 365 problems tend to stop somebody working, so they go to the front of the queue rather than into a backlog. And because we're managing the tenant in the background, keeping licences, updates and security current, a good share of what would have become a ticket never reaches you.

Security goes in at the start. Multi-factor authentication, encryption and Microsoft 365 conditional access, so only the right people reach your data on devices you trust. We keep the configuration in line with UK GDPR and the Data Protection Act 2018 and review it as you grow, so you get serious security without having to become a security specialist.

It scales with you. As the team grows or changes we add, remove or upgrade licences and switch on tools when they're needed, so the setup matches where the business actually is. You're never boxed into a plan that stopped fitting two years ago.

It's per-user licences plus our managed support, so the answer depends on how many people you have and which tools they need. Rather than a one-size price we scope it and give you a clear quote, free and with no obligation. As a Cloud Solution Provider we'll also make sure you're on the most cost-effective mix rather than the most expensive one. Call 01305 310006, email [email protected], or use the form below.

Not in the way most people assume. Microsoft keeps the platform running and available, but under its shared-responsibility model protecting the data itself is down to you. The recycle bin and retention policies are short-term safety nets rather than backups, and Microsoft's own tooling doesn't cover everything, with Teams chat and Planner the usual gaps. So we add independent third-party backup with long-term retention and quick restore.

Often, but it genuinely depends. The Business plans run from web-only email up to Business Premium, which adds the security and device-management tools (Conditional Access, Intune and Microsoft Defender) you'd otherwise buy as separate products. As part of the quote we right-size per role, so nobody's over-paying and nobody's under-protected.

We lock Microsoft 365 down to a proper baseline: multi-factor authentication enforced across the tenant, Microsoft 365 conditional access so only the right people sign in from trusted devices, Defender for Office 365 checking email and attachments, and ongoing Secure Score monitoring. Account compromise is the most common way small businesses get breached, and this baseline closes off the easy routes in.

Yes. As well as migrations from Google Workspace and on-premises Office, we handle tenant-to-tenant migrations, for example after a merger, acquisition or rebrand, moving mailboxes, files and identities across to the new tenant. We plan it in stages and schedule the final cutover out of hours wherever we can, so your team keeps working throughout.