UK Landline and Broadband Guide for Businesses
For any UK business, getting your head around the relationship between your landline and broadband is more important than ever. Why? Because the old copper phone network we’ve relied on for decades is being retired. It used to be that you couldn't get broadband without a landline, but that's all changing with modern full-fibre and […]
What Is a SIP Trunk? A Simple Guide to Business Voice
Let's cut through the jargon. At its core, a SIP trunk is the modern, digital equivalent of an old-fashioned phone line. But instead of relying on a tangle of copper wires, it uses your business's internet connection to handle all your calls. Think of it as a virtual link that connects your office phone system […]
SATA vs SAS A Guide for UK Businesses
When you're weighing up SATA vs SAS, the decision really comes down to what your business actually needs to do. Think of SATA (Serial ATA) as the workhorse for high-capacity jobs like backups and archiving where cost is a major factor. On the other hand, SAS (Serial Attached SCSI) is the high-performance option, built for […]
Differential vs Incremental Backup A Complete Guide
Picking the right backup method—differential or incremental—can seem a bit technical, but the core idea is straightforward. A differential backup copies all the data that's changed since you last ran a full backup. An incremental backup, on the other hand, only copies what's changed since the last backup of any type was performed. This one […]
fully managed it service: Boost efficiency & reliability
Think of a fully managed IT service as handing over the keys to your entire technology world to a team of dedicated experts. It's a true partnership where an external provider doesn't just fix things when they break; they take complete, proactive ownership of your whole IT environment. From day-to-day staff support and cybersecurity to […]
Cybersecurity risk assessment template for SMBs
Let's be honest, cybersecurity can feel like a huge, complicated puzzle. A good cybersecurity risk assessment template isn't just another document to fill out; it's your strategic map through the maze, helping you pinpoint exactly what needs protecting and how to do it efficiently. Why a Risk Assessment Is Your First Line of Defence I've […]
differential backup vs incremental backup: A Practical Guide
At its core, the difference is pretty straightforward. Differential backups copy everything that has changed since the last full backup. In contrast, incremental backups only copy what's changed since the last backup of any kind, full or incremental. This seemingly small distinction has a massive impact on your recovery speed and storage bills. Choosing Your […]
Mastering Exchange Server Settings A Practical Guide
Getting your Exchange Server settings spot on is the difference between a smooth-running email system and a constant headache. For small and medium-sized businesses, this isn't just a tech chore; it’s fundamental to your security, daily workflow, and even your professional image. This guide will walk you through what actually matters, without the fluff. Why […]
A Guide to Fully Managed IT Services
Think of fully managed IT services as a true partnership. It’s where an external provider takes complete ownership of your entire technology setup, from top to bottom. Instead of just swooping in to fix things when they break, their job is to stop them from breaking in the first place. This keeps your systems secure, […]
Your Guide to an IT Support Contract
An IT support contract is simply a formal agreement between your business and an IT provider. But it’s so much more than just a helpline. Think of it as a partnership built to keep your technology running smoothly, securely, and in step with what you’re trying to achieve as a business. What an IT Support […]
