Looking to reduce IT costs, enhance security, and free your team to focus on core business goals? HGC IT Solutions delivers fully managed, outsourced IT support designed specifically for growing UK businesses. Our proactive approach transforms IT from a cost centre into a strategic asset.
Get a Free IT Assessment Today – Call 01305 310006 or email hello@hgcit.co.uk
Outsourced IT support means partnering with a specialist Managed Service Provider (MSP) like HGC IT Solutions to handle all or part of your company’s technology needs. Rather than maintaining an expensive in-house IT department, you gain access to a team of certified IT experts who proactively manage, monitor, and optimise your entire IT infrastructure.
Our outsourced IT services include:
1. Dramatically Reduce IT Costs
Maintaining an in-house IT team is expensive. Between salaries, benefits, training, recruitment costs, and infrastructure investment, the true cost of internal IT can exceed £60,000-£100,000 annually for even a small team.
With outsourced IT support from HGC IT Solutions, you get:
Average savings: 40-60% compared to in-house IT departments
2. Access to Specialist Expertise
Technology evolves rapidly. When you outsource IT services to HGC IT Solutions, you immediately access a diverse team of specialists including:
You’d need to hire multiple full-time staff to replicate this breadth of knowledge in-house.
3. Proactive IT Management
Unlike traditional break-fix IT support, our outsourced managed services take a proactive approach:
This prevents costly downtime and keeps your team productive.
4. Enhanced Cybersecurity
Cyber threats are growing in sophistication and frequency. Small businesses are increasingly targeted because they often lack robust security measures.
HGC IT Solutions provides enterprise-grade cybersecurity as part of our outsourced IT support:
5. Scalability for Business Growth
As your business grows, your IT needs evolve. Outsourced IT services from HGC IT Solutions scale seamlessly with your organisation:
No recruitment delays, no training bottlenecks – just immediate access to the resources you need.
6. Focus on Core Business
IT challenges distract from what really matters: growing your business, serving customers, and achieving strategic objectives. By outsourcing your IT support, your leadership team can focus on revenue-generating activities while we handle the technology.
Complete management of your IT infrastructure, from servers and networks to endpoints and cloud services. We become your entire IT department, handling everything from strategic planning to day-to-day support tickets.
What’s included:
Move to the cloud with confidence. We specialise in cloud migration, management, and optimisation for platforms including Microsoft 365, Azure, and other leading cloud solutions.
Cloud benefits:
Protect your business from ransomware, phishing, data breaches, and other cyber threats with our comprehensive security solutions.
Security services include:
Modern, reliable business phone systems that integrate with your existing tools. Our 3CX solutions deliver professional communications at a fraction of traditional phone system costs.
VoIP features:
Fast, friendly resolution to IT issues that affect productivity. Our expert technicians provide remote and on-site support when needed.
Our help desk delivers:
Business continuity is essential. Our backup and disaster recovery solutions ensure your data is protected and your business can recover quickly from any incident.
Protection includes:
All our IT professionals are based in the UK, certified in leading technologies, and committed to delivering exceptional service. When you call, you’ll speak with knowledgeable technicians who understand UK business challenges.
We don’t wait for things to break. Our monitoring systems and maintenance schedules identify and resolve potential issues before they impact your business operations.
No hidden fees or surprise bills. Our outsourced IT support packages offer predictable monthly costs, making budgeting simple and eliminating financial uncertainty.
While we’re a growing MSP, we’re dedicated to world-class service delivery. Our client retention rate and satisfaction scores speak to our commitment to excellence.
We don’t believe in one-size-fits-all IT. Every business is unique, and we take time to understand your specific challenges, goals, and requirements before designing a customised solution.
We’re not just service providers – we’re your strategic technology partner. Through regular reviews and planning sessions, we ensure your IT evolves alongside your business.
| Factor | Outsourced IT | In-House IT |
|---|---|---|
| Cost | Predictable monthly fee (£500-£3000+) | £60,000-£100,000+ annually per person |
| Expertise | Access to diverse specialists | Limited by individual knowledge |
| Availability | 24/7 monitoring and support options | Limited to working hours |
| Scalability | Instant scaling up or down | Requires recruitment/redundancy |
| Technology Access | Enterprise-grade tools included | Significant capital investment required |
| Risk Management | Provider assumes technical risk | All risk sits with employer |
| Strategic Planning | Included in service | Dependent on individual capability |
For most small to medium-sized businesses, outsourced IT support delivers better value, broader expertise, and reduced risk compared to building an in-house team.
Our outsourced IT support services are trusted by businesses across diverse sectors:
Solicitors, accountants, consultants, and agencies benefit from secure, compliant IT infrastructure that supports client confidentiality and regulatory requirements.
GP surgeries, private clinics, and healthcare providers rely on our solutions and robust data protection measures.
We understand FCA compliance requirements and deliver secure, auditable IT systems for financial advisors, brokers, and fintech companies.
Keep production running with reliable networks, IoT integration, and industrial IT support designed for manufacturing environments.
Support mobile teams and multiple sites with cloud-based collaboration tools and secure remote access solutions.
Educational institutions trust us for robust, scalable IT that supports both staff and student needs.
Point-of-sale systems, inventory management, and customer data protection – we keep your customer-facing operations running smoothly.
We begin with a comprehensive, no-obligation assessment of your current IT infrastructure, identifying risks, inefficiencies, and opportunities for improvement.
What we analyse:
Based on our assessment, we develop a tailored IT roadmap aligned with your business objectives. This includes immediate priorities and long-term strategic initiatives.
We manage the entire onboarding process, ensuring zero disruption to your operations. Our team handles documentation, configuration, and knowledge transfer seamlessly.
Typical transition timeline: 2-4 weeks
Once we’re supporting your IT infrastructure, we continuously monitor, maintain, and optimise your systems. Regular strategic reviews ensure your technology evolves with your business.
When businesses partner with HGC IT Solutions for outsourced IT support, they typically see:
Outsourced IT support costs vary based on your business size, complexity, and requirements. Most small businesses invest £500-£1,500 per month, while medium-sized organisations typically spend £1,500-£5,000+ monthly. This includes comprehensive management, monitoring, support, and security – far less than employing even a single in-house IT professional.
HGC IT Solutions offers transparent pricing tailored to your specific needs. Contact us for a custom quote.
These terms are often used interchangeably. Outsourced IT generally refers to delegating IT functions to an external provider, while managed services specifically describes a proactive, ongoing service model with monitoring, maintenance, and strategic support.
HGC IT Solutions delivers both – outsourced expertise through a managed services approach.
No. With HGC IT Solutions, you gain greater visibility and control through regular reporting, strategic planning sessions, and transparent communication. You make the strategic decisions; we execute and advise.
Depending on complexity, we can typically begin supporting your business within 2-4 weeks. For urgent situations, we can implement interim support measures immediately while completing full onboarding.
We’re confident in our service quality, which is why we offer flexible contract terms. Most clients choose annual agreements for best value, but we work with you to find arrangements that suit your business.
Absolutely. We specialise in supporting modern, flexible working arrangements. Our cloud-based solutions and remote support capabilities ensure your team stays productive whether they’re in the office, working from home, or on the road.
HGC IT Solutions is optimised for small to medium-sized businesses, typically supporting organisations with 5-100 users. We have the expertise to handle complex environments but maintain the personalised service that smaller businesses need.
Yes. We offer co-managed IT services where we complement your internal resources, providing specialist expertise, additional capacity, or 24/7 coverage that augments your in-house team.
Security is fundamental to everything we do. We implement multiple layers of protection, follow industry best practices, maintain relevant certifications, and operate under strict confidentiality agreements. Your data security is our top priority.
While most issues are resolved remotely for speed and efficiency, we provide on-site support when necessary. Depending on your service level, this may be included or available at pre-agreed rates.
Ready to transform your IT from a source of frustration into a competitive advantage? HGC IT Solutions makes outsourcing your IT support simple, affordable, and risk-free.
Free IT Assessment – Discover where your IT can improve, with no obligation and no cost.
During your assessment, we’ll:
📞 Call: 01305 310006
✉️ Email: hello@hgcit.co.uk
🌐 Visit: hgcit.co.uk
Based in Dorset, supporting businesses across the UK
HGC IT Solutions provides reliable, proactive IT support designed for the cloud generation. We specialise in helping small to medium-sized UK businesses leverage technology for growth, security, and competitive advantage.
Our comprehensive services include managed IT support, cloud solutions, cybersecurity, VoIP communications, and strategic IT consulting. We combine technical excellence with exceptional customer service, ensuring your technology empowers rather than hinders your business success.
Let’s discuss how outsourced IT support can transform your business. Book your free consultation today.
📞 Call: 01305 310006
✉️ Email: hello@hgcit.co.uk
🌐 Visit: hgcit.co.uk
