Your trusted outsourced IT support company, delivering enterprise-grade technology management from just £15 per workstation. UK-based experts. No long-term contracts. 24/7 monitoring that prevents problems before they cost you money.
Is IT eating into your profits instead of driving them? UK SMEs lose an average of £7,500 annually to unplanned IT downtime alone—and that’s before counting the cost of cyber attacks, which hit 43% of British businesses last year.
HGC IT Solutions is a specialist outsourced IT support company serving businesses across the UK. We don’t just fix problems—we prevent them. Our proactive monitoring catches 85% of issues before they ever impact your team, while our UK-based engineers deliver the responsive, personal service that offshore providers simply can’t match.
✓ From £15/workstation ✓ UK-Based Support Team ✓ No Long-Term Contracts ✓ 24/7 Proactive Monitoring ✓ Average 15-Minute Response
Every minute your systems are down, you’re losing money. Every cyber attack that slips through costs you twice—first in immediate damage, then in the weeks of recovery that follow. For growing UK businesses, IT has become too important to leave to chance.
One month it's a server failure. The next, it's ransomware. Break-fix IT support means never knowing what your technology bill will be—making it nearly impossible to budget effectively or plan for growth.
A single IT generalist can't be an expert in cybersecurity, cloud architecture, Microsoft 365, networking, AND disaster recovery. Hiring specialists? The average UK IT manager costs £65,000+ per year before you add NI, pension, training, and equipment.
43% of UK businesses experienced a cyber attack in 2025. Small businesses face roughly 65,000 hack attempts daily. Without enterprise-grade protection, it's not a question of if you'll be breached—it's when.
Traditional IT support waits for things to break. By then, the damage is done. Your team has already lost productive hours. Your customers have already experienced delays. Your reputation has already taken a hit.
What happens when your IT person is on holiday? Or calls in sick during a critical outage? Or hands in their notice? One-person IT departments create dangerous gaps in your business continuity.
While you're firefighting daily IT issues, your competitors are using technology to work smarter, move faster, and win more business. IT should be a competitive advantage—not an anchor weighing you down.
HGC IT Solutions takes a fundamentally different approach. As your outsourced IT support partner, we don’t wait for things to break. We monitor your systems 24/7, identify vulnerabilities before hackers do, and resolve issues while you sleep—so your team starts every day with technology that simply works.
One transparent monthly fee covers everything. No surprise bills. No emergency call-out charges. No hidden extras. You'll know exactly what IT costs each month, making budgeting simple and eliminating financial uncertainty.
When you partner with HGC IT, you gain access to cloud architects, cybersecurity professionals, Microsoft 365 specialists, network engineers, and VoIP experts. You'd need to hire five or six full-time staff to replicate this breadth of expertise in-house.
We deploy the same multi-layered protection used by large enterprises—advanced threat detection, 24/7 security monitoring, regular vulnerability assessments, and employee awareness training. All included in your support package.
Our monitoring systems watch your infrastructure around the clock, alerting our engineers to issues before they cause downtime. We apply patches, run maintenance, and optimise performance automatically.
When you call HGC IT, you'll speak with knowledgeable technicians based right here in the UK. No offshore call centres. No language barriers. Just real people who understand British business.
Adding 10 new staff members next month? Opening a second location? Your IT support scales instantly with your business. No recruitment delays. No training bottlenecks. No long-term contracts locking you in.
Every HGC IT support package delivers comprehensive technology management. Here’s what you get:
Let’s talk money. Understanding the true cost of IT support helps you make an informed decision. Here’s how outsourced IT support compares to building an in-house team.
Building an internal IT team is expensive—far more expensive than most business owners realise.
For a single IT manager in the UK, expect to pay:
Total first-year cost: £65,000–£100,000+ for ONE person
To build a resilient team with proper coverage, you need at least 2–3 staff—pushing costs toward £150,000–£200,000 annually.
Outsourced IT support in the UK typically costs:
HGC IT Solutions: From just £15 per workstation
Significantly below the market average because we’ve built efficient systems that reduce overhead without compromising quality.
Most small businesses invest £500–£1,500 monthly, while medium-sized organisations typically spend £1,500–£5,000+ monthly.
| Cost Factor | In-House (2 staff) | Outsourced (HGC IT) |
|---|---|---|
| Annual Cost | £130,000–£180,000 | £18,000–£30,000 |
| 24/7 Coverage | No | Yes ✓ |
| Specialist Expertise | Limited | Full team access ✓ |
| Cybersecurity Tools | Extra cost | Included ✓ |
| Holiday/Sick Cover | Gap in service | Always covered ✓ |
| Scalability | Slow (hiring) | Instant ✓ |
Potential savings: 40–60% compared to equivalent in-house capability
Every member of our support team is based in the UK. When you call, you'll speak with engineers who understand British business, work UK hours, and speak your language. No offshore call centres. No frustrating language barriers.
We don't wait for things to break. Our 24/7 monitoring systems watch your infrastructure around the clock, catching problems early and resolving them before they impact your business.
No hidden fees. No surprise bills. No complicated pricing structures. You'll receive a clear monthly quote that covers everything, making budgeting simple and eliminating financial uncertainty.
We earn your business every month. Our flexible contracts mean you're never trapped with a provider that isn't delivering. Most clients choose to stay because they're happy—not because they're locked in.
We don't believe in one-size-fits-all IT. Every business is different, with unique challenges, goals, and requirements. We take time to understand your specific situation before designing a solution that fits.
We're not just here to fix computers. Through regular reviews and planning sessions, we help you use technology strategically—identifying opportunities to improve efficiency, reduce costs, and gain competitive advantage.
Our outsourced IT support services are trusted by businesses across diverse sectors. We understand the specific challenges, compliance requirements, and technology needs of each industry we serve.
Law firms, accountants, consultants, and recruitment agencies rely on us for secure, compliant IT infrastructure. We understand client confidentiality requirements and support practice management systems.
GP surgeries, private clinics, dental practices, and care providers trust us for NHS-compliant IT support. We manage clinical systems and ensure GDPR and NHS Data Security Toolkit compliance.
From IFAs and mortgage brokers to fintech startups, we deliver secure, auditable IT systems that satisfy FCA requirements. Our support includes compliant data handling and encrypted communications.
Production can't stop for IT problems. We support manufacturing businesses with reliable networks, IoT integration, and industrial IT support designed for factory environments.
Support mobile teams and multiple sites with cloud-based collaboration tools and secure remote access. Whether your team is on-site, in the office, or working from home, we keep them connected.
Point-of-sale systems, inventory management, booking platforms, and customer data protection—we keep your customer-facing operations running smoothly.
Outsourced IT support costs in the UK typically range from £35 to £100 per user per month, depending on service level, complexity, and provider. London businesses often pay a premium due to higher labour and travel costs.
HGC IT Solutions offers comprehensive managed IT support from just £15 per workstation—significantly below the market average. Most small businesses invest £500–£1,500 monthly, while medium-sized organisations typically spend £1,500–£5,000+ monthly.
We provide transparent pricing tailored to your specific needs. Contact us for a custom quote with no hidden fees.
These terms are often used interchangeably. “Outsourced IT” generally refers to delegating IT functions to an external provider, while “managed services” specifically describes a proactive, ongoing service model with 24/7 monitoring, preventative maintenance, and strategic support.
HGC IT Solutions delivers both—outsourced expertise through a proactive managed services approach. We don’t just wait for things to break; we actively monitor, maintain, and optimise your systems to prevent problems before they occur.
No—quite the opposite. With HGC IT, you gain greater visibility and control through regular reporting, strategic planning sessions, and transparent communication. We provide detailed monthly reports showing what we’ve done, what issues we’ve prevented, and what we recommend for the future.
You make the strategic decisions about your technology. We execute those decisions and provide expert advice to inform them.
Depending on complexity, we typically begin supporting your business within 2–4 weeks. This includes initial assessment, documentation of your systems, setup of monitoring tools, and knowledge transfer from any existing providers.
For urgent situations—such as when your current provider has let you down—we can implement interim support measures immediately while completing full onboarding in the background.
Yes. We serve businesses across Greater London, from the City and Canary Wharf to outer London boroughs. While most support is delivered remotely for speed and efficiency, on-site visits are available when required.
London businesses benefit from our UK-based team and proactive approach. We understand the unique challenges of London SMEs—from competitive talent markets to high property costs—and provide enterprise-grade IT support at a fraction of the cost of building an in-house London team.
Absolutely. We specialise in supporting modern, flexible working arrangements. Our cloud-based solutions and remote support capabilities ensure your team stays productive whether they’re in the office, working from home, or on the road.
This includes secure remote access setup, Microsoft 365 collaboration tools, cloud phone systems, and security measures designed for distributed workforces.
HGC IT Solutions is optimised for small to medium-sized businesses, typically supporting organisations with 5–100 users. We have the expertise to handle complex environments but maintain the personalised service that smaller businesses need.
Yes. We offer co-managed IT services where we complement your internal resources. This might mean providing specialist expertise your team lacks (such as cybersecurity or cloud architecture), additional capacity during busy periods, or 24/7 monitoring to cover outside business hours.
Security is fundamental to everything we do. We implement multiple layers of protection including:
We support clients in achieving Cyber Essentials certification and maintain strict confidentiality under our service agreements.
While most issues are resolved remotely for speed and efficiency, we provide on-site support when necessary. This might include hardware installations, network cabling, or complex issues that benefit from hands-on investigation.
On-site visits are included in most service packages at no extra charge. For clients requiring frequent on-site presence, we can arrange regular scheduled visits as part of a tailored support agreement.
Stop letting IT problems drain your time, money, and patience. Partner with an outsourced IT support company that prevents problems before they happen, responds fast when they do, and helps you use technology as a competitive advantage.
What You Get with Your Free IT Assessment:
📞 Call: 01305 310006 | ✉️ Email: hello@hgcit.co.uk | 📍 Based in Dorset, supporting businesses across the UK
