Small businesses in Poole and Bournemouth waste thousands each year on IT problems that could be prevented. Our managed IT support services monitor your systems 24/7, detecting and fixing issues before they cause downtime. From our Dorset base, we deliver enterprise-level IT support from £15 per workstation, with UK-based support teams and no long-term contracts.
No obligation. See exactly what your IT needs. Or call us: 01305 310006
Your local HGC IT support team serving Poole, Bournemouth and Dorset businesses
From bustling Bournemouth town centre to Poole’s historic quay, local businesses face unique IT challenges that can cost thousands in lost productivity. Whether you’re running a hotel on the seafront, a professional services firm, or a retail business, unreliable IT systems disrupt operations and frustrate customers. We’ve helped hundreds of Dorset businesses overcome these obstacles.
Your systems crash at the worst times, leaving staff unable to work and customers frustrated. Each hour of downtime costs your Weymouth business hundreds in lost productivity and revenue.
Ransomware, phishing attacks, and data breaches are on the rise. Without proper protection, your Dorset business is vulnerable to attacks that could compromise customer data and your reputation.
When problems arise, you're stuck waiting hours or days for help. Traditional break-fix IT support leaves you dealing with issues reactively rather than preventing them in the first place.
Emergency fixes and surprise bills make IT budgeting impossible. One month it's nothing, the next you're hit with a £2,000 repair bill. You need predictable costs you can plan for.
Aging servers, slow networks, and outdated software limit what your Weymouth team can accomplish. You know you need upgrades but aren't sure where to start or how to afford them.
Your team is wasting time troubleshooting tech issues instead of doing their actual jobs. Hiring a full-time IT person is too expensive, but you desperately need proper IT support.
Unlike traditional break-fix IT companies in Poole and Bournemouth, we take a proactive approach that prevents problems before they impact your business. Our comprehensive managed IT services combine 24/7 monitoring, rapid-response support, and strategic consulting to keep your technology aligned with your business goals. Here’s how we solve the challenges facing local businesses.
Our systems watch your IT infrastructure around the clock, detecting and fixing issues before they cause downtime. We catch 85% of problems before they impact your Weymouth team—often while you sleep.
Advanced firewalls, real-time threat detection, employee training, and regular security audits protect your Dorset business from ransomware, phishing, and data breaches. We're Cyber Essentials certified.
Our Portland-based team responds within minutes, not hours. Get help via phone, email, or remote support with average response times under 15 minutes during business hours. Emergency support available 24/7.
From just £15 per workstation with no hidden fees or surprise bills. Budget confidently with flat-rate pricing that covers monitoring, support, updates, and maintenance. No long-term contracts required.
We assess your current infrastructure and create a strategic plan for upgrades and improvements. Spread costs over time with our guidance on when to upgrade, what to replace, and how to maximize your investment.
You get a dedicated IT engineer who learns your business, systems, and goals. They become an extension of your team—providing personalized support without the cost of a full-time IT hire.
We don’t wait for problems to strike. Our 24/7 monitoring systems continuously check your servers, workstations, network infrastructure, and cloud services for potential issues. Automated patch management keeps your systems secure and up-to-date. Regular maintenance windows ensure hardware and software stay optimized for peak performance. This proactive approach prevents disruptions specific to Poole and Bournemouth businesses, from tourist season spikes to year-end busy periods.
When issues do arise, our UK-based support team responds quickly. Critical issues receive attention within 1 hour, with most problems resolved remotely without disrupting your day. For situations requiring hands-on support, our engineers can be on-site in Poole, Bournemouth, or across Dorset. Multiple support channels—phone, email, and support portal—ensure you can reach us however is most convenient during your busiest times.
Technology should drive your business forward, not hold it back. Our strategic IT consulting aligns your technology investments with business objectives. We help you evaluate new software, plan infrastructure upgrades, implement cloud solutions, and leverage emerging technologies. Whether you’re opening a new location, scaling operations, or modernizing systems, we provide expert guidance based on deep understanding of your industry and local market conditions.
HGC IT provides complete managed IT service handling everything from daily support and maintenance to long-term IT planning. You have one point of contact for all IT support, creating a seamless experience. Whether it’s routine maintenance, emergency support, or strategic advice, we’ve got you covered so you can focus on growing your Poole or Bournemouth business. Our comprehensive service includes cybersecurity, cloud services, Microsoft 365 management, and backup and disaster recovery.
We assign a dedicated IT engineer to your account, delivering personalized IT support tailored to your business in Poole or Bournemouth. Your engineer learns your systems, understands your workflows, and anticipates your needs. This means faster resolutions, no time wasted explaining your setup, and proactive recommendations specific to your situation. Trust HGC IT for responsive, customized managed IT support services throughout Dorset.
We offer comprehensive maintenance and support services alongside strategic IT consulting to help businesses make informed technology decisions. Whether you need to enhance your infrastructure, implement new software solutions, strengthen your cybersecurity posture, or achieve Cyber Essentials certification, our team of IT experts delivers tailored business IT solutions designed for your success.
As one of the leading IT companies for Poole and Bournemouth businesses, we prioritize building strong, lasting partnerships with our clients. We invest time in understanding your unique business challenges, operational requirements, and growth objectives. This deep understanding enables us to deliver bespoke technology solutions that align perfectly with your business needs and drive measurable results.
Most IT companies in Bournemouth and Poole hide their pricing, forcing you through sales calls before revealing costs. We believe in complete transparency. Our managed IT support starts from just £15 per workstation per month—40-85% less than competitors charging £25-100+ per user. This all-inclusive price covers monitoring, support, maintenance, and strategic consulting, with no hidden fees or surprise charges.
When you call for support, you speak with experienced engineers based right here in the UK who understand local business needs and time zones. No overseas call centers, no language barriers, no frustrating support experiences. Based in Portland, Dorset, we provide rapid on-site support throughout Poole, Bournemouth, and surrounding areas when remote assistance isn’t enough. Local support means faster response and better understanding of your business environment.
Unlike many IT companies in Poole and Bournemouth that lock you into 3-year contracts, we offer flexible options starting with just a 3-month initial agreement, followed by a rolling annual contract. We earn your business every month through excellent service, not lengthy contracts. If we’re not meeting your needs, you’re free to leave. This customer-friendly approach demonstrates our confidence in delivering exceptional managed IT services that keep you satisfied.
Your dedicated IT engineer becomes an extension of your team, learning your systems, workflows, and business goals. They proactively identify improvements, anticipate challenges, and provide strategic recommendations tailored to your situation. No more explaining your setup to different technicians each time you need help. Your engineer knows your infrastructure inside and out, delivering faster resolutions and better service for your Poole or Bournemouth business.
Our flexible IT support packages are designed to scale with your business. With comprehensive managed IT support covering Poole and Bournemouth, you can redirect your focus toward what matters most—growing your business and serving your customers. Meanwhile, our experienced team manages all the complex technology infrastructure that powers your operations.
Ready to transform your business technology? Contact us today to explore our comprehensive range of IT services and discover how our proven business IT solutions can help you achieve your strategic goals and drive sustainable growth.
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As one of the leading IT companies in Poole and Bournemouth, we offer fully managed IT services that proactively monitor, maintain, and manage your business’s IT infrastructure. Our IT support services are designed for clients in Poole and Bournemouth and aim to prevent issues before they affect your operations, ensuring your systems run smoothly 24/7. Unlike other IT support companies in Poole, we prioritize proactive solutions over reactive fixes.
HGC IT is a trusted Bournemouth IT support company and Poole IT specialist serving the entire Dorset region. We provide comprehensive managed IT support services in Poole, IT support in Bournemouth, and surrounding areas including Weymouth, Dorchester, and Bridport. Our local presence means faster response times for both our Poole IT services and Bournemouth IT solutions.
As an established IT company Bournemouth and Poole businesses trust, we support organizations of all sizes across various industries including healthcare, legal, finance, retail, manufacturing, tourism, hospitality, and professional services. Our business IT support Bournemouth and Poole clients include SMEs through to larger enterprises.
Yes, as certified Microsoft partners, we provide complete Microsoft 365 services including setup, migration, training, and ongoing support. Our Microsoft 365 services in Bournemouth and Poole expertise covers all aspects from email to collaboration tools and security features.
We offer truly transparent pricing for our fully managed IT services in Bournemouth and Poole. During our consultation, we clearly discuss all costs upfront, ensuring there are no surprises. Any additional hardware or services will be confirmed with you before we begin.
Unlike many IT companies in Bournemouth and Poole, we offer flexible contract options, including a convenient 3-month initial agreement followed by a rolling annual agreement for our managed IT services. While we provide attractive discounts for those who choose annual commitments, we believe in keeping your options open and never locking you into lengthy contracts.
Our IT support packages are designed specifically for businesses in Bournemouth and Poole, with flexible monthly plans starting from £15 per workstation. As a leading IT outsourcing provider in the area, we tailor solutions to your unique needs. Reach out to our expert IT consulting team for a complimentary consultation and personalized quote that aligns perfectly with your business goals.
Our managed IT support Poole and Bournemouth response times are: Critical issues within 1 hour, High priority within 4 hours, Medium priority within 8 hours, Low priority within 24 hours. These are our standard times and can be adjusted based on your specific needs.
As a local IT support company serving Bournemouth and Poole, we offer both remote and on-site assistance. Our engineers are available to provide hands-on support whenever remote services are not sufficient, ensuring that our clients in Bournemouth and Poole receive the comprehensive IT services they need.
Our comprehensive IT support and services in Poole and Bournemouth include: 24/7 network monitoring and maintenance, dedicated IT support helpdesk, data backup and disaster recovery solutions, cybersecurity services and IT security protection, Microsoft 365 services, software updates and patch management, hardware procurement and installation, cloud services and migration, regular system health checks and reporting, and guidance on Cyber Essentials accreditation.
We’re not just another IT company. Based in Portland, Dorset, we’re your local technology partner committed to your success. Here’s what sets us apart from other managed service providers.
Our engineers are based right here in Portland, Dorset—not in a call center halfway around the world. You get responsive, on-site support when needed and remote assistance from people who understand UK businesses and work in your timezone.
We earn your business every month. No 3-year contracts, no early termination fees, no surprises. If you're not happy with our service, you can leave anytime. That's how confident we are that you'll love working with us.
You're not just a ticket number. Your dedicated IT engineer learns your systems, your team, and your goals. They become a trusted extension of your business—providing personalized support without the cost of a full-time IT hire.
No hidden costs, no surprise invoices. Our flat-rate pricing covers monitoring, support, updates, and maintenance. Knowing exactly what you're paying each month, making IT budgeting simple and predictable for Poole and Bournemouth businesses.
Your dedicated IT engineer
Based in Portland, Dorset
Join 100+ Weymouth and Dorset businesses who trust HGC IT for reliable, proactive IT support. Get enterprise-level technology management at small business prices—from just £15 per workstation with no long-term contracts.
Stop wasting time on IT problems. Let our Portland-based team handle your technology so you can focus on growing your business.
Business hours
Emergency IT support available 24/7 for all managed service clients
