Transform your business communications with enterprise-grade 3CX phone systems. We provide complete VoIP solutions including installation, configuration, and ongoing support for small and medium businesses across Dorset. Work from anywhere with mobile apps, enjoy crystal-clear calls, and never miss a customer again.
If your business phone system is causing headaches, you’re not alone. Many Dorset businesses struggle with outdated telecommunications that hold them back from delivering excellent customer service.
Traditional phone systems come with hidden costs, per-minute charges, and expensive maintenance contracts. Every month brings a different bill, making budgeting nearly impossible for growing businesses.
Old PBX hardware is expensive to maintain and increasingly difficult to repair. With the BT PSTN switch-off in 2027, analogue and ISDN lines will stop working entirely, forcing businesses to upgrade.
Traditional phone systems tie your team to their desks. When staff work from home or travel, they miss important calls or must use personal mobile numbers, appearing unprofessional to customers.
Without proper call routing, voicemail-to-email, or mobile apps, your team misses customer enquiries. Every missed call is potentially lost revenue walking straight to your competitors.
Legacy phone systems require specialised engineers who charge premium rates. Simple changes like adding an extension or updating a voicemail greeting can cost hundreds of pounds and take days to arrange.
As your business grows, traditional systems struggle to keep up. Adding new lines means expensive hardware upgrades, and connecting multiple office locations requires complex, costly infrastructure.
3CX is a world-leading software-based phone system trusted by over 350,000 businesses globally, including household names like Pepsi, Hilton, and the NHS. We bring this enterprise-grade technology to Dorset SMEs at prices that make sense for your business.
3CX uses SIP trunking to dramatically cut call costs. Calls between extensions are completely free, even across multiple offices. Pay a predictable monthly fee instead of surprise bills.
Free mobile apps for iOS and Android let your team use their business extension from anywhere. Answer calls on your laptop, tablet, or phone as if you were in the office.
Advanced call routing, hunt groups, and auto-attendant ensure every call reaches the right person. Voicemail-to-email means you can respond to messages even when you’re away from your desk.
Add new extensions in minutes, not days. Connect multiple offices seamlessly. Whether you have 5 employees or 50, 3CX grows with your business without expensive hardware upgrades.
HD video meetings with screen sharing come built-in at no extra cost. No need for separate Zoom or Teams subscriptions. Host professional video calls directly from your phone system.
Connect 3CX with Salesforce, HubSpot, Zoho, Microsoft Dynamics, and more. See caller information instantly, log calls automatically, and improve customer relationships with every interaction.
We offer flexible deployment options to suit your business needs and budget. Whether you prefer a fully hosted cloud solution or an on-premise system, we handle the entire setup process and provide ongoing support.
Our most popular option for small businesses. Your 3CX phone system is hosted securely in UK data centres, eliminating the need for on-site hardware and reducing maintenance overhead.
Benefits of Hosted 3CX:
Ideal for: Remote teams, businesses without dedicated IT staff, companies wanting minimal infrastructure.
For businesses that prefer to keep their phone system in-house, we install and configure 3CX on your own hardware or virtual server, giving you complete control over your communications.
Benefits of On-Premise 3CX:
Ideal for: Larger businesses, organisations with specific compliance requirements, companies with internal IT teams.
Every 3CX installation includes a comprehensive feature set that rivals systems costing many times more:
Call Management:
Collaboration:
Integration:
3CX works with a wide range of IP phones and devices. We supply and configure Yealink handsets, which are fully supported and certified for use with 3CX:
Desk Phones:
Wireless Options:
Software Options:
We can also integrate with your existing compatible handsets to reduce costs.
Switching phone systems doesn’t have to be stressful. We handle everything from planning to go-live and provide ongoing support:
Migration Services:
Ongoing Support:
Typical Timeline: Most installations are completed within 1-2 weeks from order to go-live.
Based in Portland, we’re your local VoIP experts. No overseas call centres – just friendly, knowledgeable support from people who understand Dorset businesses.
We believe in earning your business every month. No lock-in contracts, no exit fees. Stay because you’re happy with our service, not because you’re trapped.
We handle the entire migration process at no extra cost. Number porting, system configuration, user training – everything included to make switching painless.
VoIP is just one part of what we do. We also provide managed IT support, cybersecurity, and Microsoft 365 – one partner for all your technology needs.
| Feature | Traditional PBX | 3CX VoIP |
|---|---|---|
| Upfront Hardware Cost | £2,000 – £10,000+ | £0 – £500 (hosted) or existing hardware |
| Monthly Line Rental | £15-30 per line | Included in package |
| Call Costs | Per minute charges | Free between extensions, low SIP rates |
| Remote Working | ✗ Limited or expensive | ✓ Built-in mobile apps |
| Video Conferencing | ✗ Requires separate service | ✓ Included free |
| Adding Extensions | Engineer visit required | Minutes via web interface |
| Multi-Site Connectivity | Expensive leased lines | Internet connection only |
| CRM Integration | ✗ Not available | ✓ Salesforce, HubSpot, Zoho |
| BT 2027 Switch-Off | ✗ Will stop working | ✓ Future-proof |
| Typical Monthly Cost (10 users) | £300 – £500+ | £100 – £200 |
Get a free, no-obligation consultation and quote for your 3CX phone system. We’ll assess your current setup, understand your requirements, and show you exactly how much you could save. Most businesses are up and running within two weeks.
