Your team needs to work from anywhere, but buying laptops for everyone and keeping them secure is expensive and time-consuming. Our hosted desktop solutions give your UK business enterprise-grade IT infrastructure at small business prices. Your staff access their complete Windows desktop from any device—laptop, tablet, or phone—with everything backed up and secured automatically.
Remote and hybrid working has become essential for UK businesses, but it brings significant IT challenges. Are any of these problems holding your business back?
Every employee needs a powerful laptop or desktop, costing £800-£1,500 per device. When hardware fails or becomes outdated, you're facing another large expense. For a team of 10, that's £8,000-£15,000 just to get started, with ongoing replacement costs every 3-4 years.
Employees working from home on personal devices or unsecured networks create security vulnerabilities. One lost laptop with sensitive customer data could mean GDPR fines up to £17.5 million or 4% of annual turnover. Traditional VPNs are complex to manage and don't provide adequate protection.
Your team spends hours each month dealing with software updates, virus scans, backups, and troubleshooting. IT issues cause an average of 4 hours of downtime per employee per month—that's half a working week lost annually, costing UK businesses an average of £3,600 per employee in lost productivity.
Hiring new staff means waiting days or weeks for new equipment to arrive and be configured. Seasonal fluctuations leave you paying for unused hardware or scrambling to meet demand. Growing from 10 to 15 employees shouldn't mean weeks of IT headaches and thousands in upfront costs.
Hard drives fail without warning. A single device failure can mean days or weeks of lost work if backups aren't properly maintained. For small businesses, 60% that lose their data shut down within six months. Are you confident your current backup system would save your business?
Setting up remote access, managing user permissions, configuring security, and maintaining servers requires specialist IT knowledge. Hiring a full-time IT manager costs £35,000-£50,000 annually, but outsourced IT support charges by the hour with unpredictable costs.
Sound familiar? You’re not alone. These challenges affect thousands of UK small businesses. The good news is there’s a better way.
Our hosted desktop and DaaS solutions eliminate the IT headaches that waste your time and money. Here’s how we transform your business IT:
Your complete Windows desktop—with all your files, applications, and settings—accessible from any laptop, tablet, or smartphone. Whether your team is in the office in London, working from home in Manchester, or meeting clients in Edinburgh, they have instant access to everything they need.
Your data never leaves our UK-based, Tier 3+ data centres. Multi-factor authentication, 256-bit encryption, and advanced firewalls protect your business 24/7. Even if a device is lost or stolen, your data remains completely secure.
No more waiting for Windows updates or managing antivirus software. We handle all server maintenance, security patches, software updates, and system optimization automatically—usually outside business hours. Your team starts every morning with fast, secure, up-to-date systems.
Adding new staff? We can provision a new hosted desktop in under 30 minutes. Seasonal business fluctuations? Easily add users during busy periods and reduce during quieter times. Only pay for active users—no wasted hardware sitting unused.
Your data is backed up automatically every night to multiple UK locations. Hardware failure, fire, flood, or theft? Your team can be back up and running within hours, not days or weeks. We maintain 30 days of backup history.
We handle the entire setup process. Most businesses are fully operational within 24-48 hours. We migrate your existing data, install your software, configure your settings, and train your team. No technical knowledge required from your side.
Everything you need for secure, productive remote working—all included in one transparent monthly price.
Your complete Windows 10 or Windows 11 desktop environment, identical to a physical computer.
We support virtually any Windows application including accounting software (Sage, Xero, QuickBooks), CRM systems (Salesforce, HubSpot), design software (Adobe Creative Suite), and industry-specific applications.
Need specialist software? We’ll test compatibility and install it for you at no extra charge.
We help you meet requirements for GDPR, PCI DSS, HIPAA, FCA regulations, and industry-specific compliance needs.
Your data never leaves the UK and is never stored on end-user devices.
If your office is inaccessible due to fire, flood, power outage, or any other disaster, your team can continue working immediately from home or any other location.
We don’t wait for problems to occur. We provide 24/7 system monitoring, performance optimization, security patch management, capacity planning, and regular health checks.
No question is too small. We’re here to help.
Computers: Windows 7/8/10/11, macOS, Linux, Chromebooks
Tablets: iPad (iOS 12+), Android tablets, Windows tablets, Amazon Fire
Smartphones: iPhone (iOS 12+), Android phones, Windows phones
Option 1: Web Browser (No Installation)
Access through Chrome, Firefox, Safari, or Edge. No software installation required. Works on any operating system with secure HTTPS connection.
Option 2: Client App (Best Performance)
Free desktop and mobile apps provide faster performance, better multi-monitor support, local printer integration, and optimized video calls.
No special equipment required. If you can watch Netflix, you can use our hosted desktops.
OneDrive, Dropbox Business, Google Drive, Box, SharePoint Online, and custom cloud storage all work perfectly.
Microsoft Teams, Zoom, Slack, Skype for Business, RingCentral, 3CX phone systems
No need for complex VPNs. Get direct secure access with no VPN client required, better performance, and simpler user experience.
We support legal practice management, medical records systems, estate agency software, manufacturing systems, construction management, retail POS systems, and any Windows-compatible software.
Migration Support: We handle all integrations including initial assessment, configuration, data migration, testing, and training.
We’re not just another IT provider. Here’s what makes us different:
Our support team is based in Portland, Dorset—not outsourced to overseas call centres. When you call, you'll speak with experienced UK technicians who understand British businesses. Your data is stored exclusively in UK data centres and never leaves the country, ensuring full GDPR compliance and data sovereignty.
From just £15 per user per month with absolutely no hidden costs. No setup fees, no surprise charges, no 'fair usage' policies with hidden limits. We bill monthly based on active users—add or remove users anytime without penalty. Enterprise features at small business prices.
You're not just a ticket number. Every HGC IT client gets a dedicated account manager who learns your business inside and out. They know your team, understand your industry, and proactively identify opportunities to improve your IT. Call your account manager directly—no waiting in phone queues.
We earn your business every month. Unlike providers who lock you into 2-3 year contracts, we offer year to year agreements. We're confident you'll love our service, so we don't need long contracts. Flexible pricing for flexible businesses.
Get answers to common questions about our hosted desktop and DaaS solutions. Can’t find what you’re looking for? Contact our team.
Our hosted desktops start from just £15 per user per month with no hidden costs. The price includes your Windows desktop, all software, support, automatic backups, security, and maintenance. You only pay for active users—add or remove users anytime with no penalty. Pricing scales based on:
Most small businesses with 10-20 users pay £150-£300 per month total. No long-term contracts. Contact us for a customised quote tailored to your specific needs.
Hosted desktops (also called Desktop as a Service or DaaS) are cloud-based Windows desktops that we manage completely for you. VDI (Virtual Desktop Infrastructure) is the underlying technology that powers hosted desktops, but typically refers to on-premises solutions that you manage yourself.
Key differences:
For small to medium UK businesses, hosted desktops offer all the benefits of VDI without the complexity or cost. You get the same powerful technology without buying servers or hiring specialist IT staff.
Most businesses are fully operational within 24-48 hours of signing up. Our typical setup process:
For larger implementations (20+ users), we typically take 3-5 business days to ensure everything is perfect. We can also arrange weekend or evening setup to minimize disruption to your business.
Need it faster? Emergency same-day setup is available for critical situations.
Yes, absolutely. Our hosted desktops run standard Windows, so virtually any Windows-compatible software works perfectly.
Commonly used software we support:
We’ll install all your existing software during setup at no extra charge. If you use specialised or custom software, we’ll test compatibility before migration to ensure everything works perfectly. We’ve successfully migrated hundreds of different applications.
Software licensing: You keep your existing licenses. We just host the environment where they run.
Without internet, you cannot access your hosted desktop—it’s a cloud-based service. However, your data remains completely safe in our UK data centres and is automatically backed up.
Recommendations to minimize downtime:
Typical internet requirements: 3Mbps per user minimum. Most UK broadband connections (20Mbps+) easily support 5-10 users. We can assess your current connection and recommend upgrades if needed.
The reality: Internet outages are rare. Most businesses experience more downtime from server failures and hardware problems (which hosted desktops eliminate) than from internet issues.
Your data is more secure in our hosted environment than on local computers. Here’s why:
Security measures we provide:
Additional benefit: If a laptop is lost or stolen, your data is still safe. We can instantly revoke access and your sensitive information never left our secure data centres.
Compliance: Fully GDPR compliant. Your data never leaves the UK and is never stored on end-user devices.
Yes, from virtually any device. Your hosted desktop works on:
Security on personal devices: Your company data is never stored on the personal device—it stays in our secure data centres. When you disconnect, no files remain on the device. This makes personal device access completely safe and GDPR compliant.
Two access methods:
Access control: You can restrict which devices can connect, require company-owned devices only, or allow BYOD (Bring Your Own Device). Your choice.
We can upgrade your resources in minutes, usually within 2 hours. No downtime required.
Standard configurations:
Flexible scaling:
Monitoring: We proactively monitor your usage and will recommend upgrades if we notice performance issues. You’ll never be left with a slow system.
Yes, we offer a 14-day free trial for up to 3 users so you can test our hosted desktops with your actual software and workflows before committing.
What’s included in the trial:
Trial process:
Alternative: If you prefer, we also offer a free IT health check where we assess your current infrastructure and show you exactly how hosted desktops would work for your business—with no obligation to proceed.
Comprehensive UK-based support is included at no extra cost. You’re never alone.
What’s included:
Support hours:
Philosophy: We don’t wait for you to call with problems. We monitor your systems 24/7 and fix issues proactively, often before you even notice them.
Still have questions? Our UK-based team is here to help. Call 01305 310006 or email hello@hgcit.co.uk
Join UK businesses who’ve already made the switch to hosted desktops. Get enterprise-level IT support without enterprise costs.
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