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How to Choose the Right Managed Service Provider

Watch our 3-minute guide to discover the six essential things every UK business should look for when choosing an IT partner. Make the right decision for your business.

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Watch: 6 Things to Look for in an MSP

Watch time: 3 minutes | No email required

The 6-Point MSP Checklist

Before you sign with any IT provider, make sure they tick all six boxes. Here’s what separates the great MSPs from the rest.

1. Proactive Monitoring

They should catch and fix issues before you even notice them. Ask what percentage of problems they resolve proactively.

2. UK-Based Support

Fast response times from people who understand UK business. No overseas call centres or timezone delays.

3. Transparent Pricing

Fixed monthly costs with no hidden fees. You should always know exactly what you’re paying for.

4. Cybersecurity Expertise

More than just antivirus. Look for security audits, GDPR compliance support, and advanced threat detection.

5. Dedicated Contact

Someone who knows your business inside and out. No explaining your setup from scratch every time you call.

6. No Long-Term Lock-In

Flexible terms, not lengthy contracts. The best MSPs earn your business month by month.

HGC IT Ticks Every Box

We built HGC IT around the principles that matter most to UK small businesses. Here’s how we measure up.

  • 24/7 Proactive Monitoring — We catch and fix 85% of issues before they cause downtime
  • 100% UK-Based Team — Based in Dorset, no overseas call centres
  • From £15/Workstation — Fixed monthly pricing with no hidden fees
  • Enterprise-Grade Security — Advanced threat detection, security audits, GDPR compliance
  • Dedicated Account Manager — One engineer who knows your business inside and out
  • No Long-Term Contracts — We earn your business every month

Ready to Find the Right MSP?

Book your free IT health check. We’ll audit your systems, identify any vulnerabilities, and show you exactly how we can help—with no obligation and no pushy sales tactics.

Get Your Free IT Health Check
  • 01305 310006
  • hello@hgcit.co.uk

Get Your Free IT Health Check

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  • Response within 24 hours
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We respect your privacy. Your information will never be shared with third parties.

Managed IT Support

At HGC IT Solutions, we provide expert IT services in Dorset, tailored to meet your specific needs. Our certified team provides world class support, cost-effective solutions, and enhanced security to protect your business.

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