IT downtime costs UK small businesses an average of £4,500 per minute. Our affordable managed IT support prevents 85% of problems before they cause downtime—keeping your team productive and your customers happy. From just £15 per workstation with no long-term contracts required.
No obligation • No pushy sales • See exactly how much you can save
We talk to business owners every day who are frustrated with unpredictable IT costs, frequent downtime, and support companies that don’t understand their needs. Our affordable IT support helps solve these challenges:
Break-fix support bills are a nasty surprise. One major server failure can cost thousands, with no way to budget for it.
Your team can't work when systems are down. Every hour of downtime costs you money and frustrates your customers.
Waiting hours or days for support means lost productivity. Your business can't afford to be offline while you wait for help.
Cyber threats are increasing, but security solutions seem expensive and complex. You're worried about protecting customer data.
Your IT just 'happens' without planning. You're not sure if you're using the right tools or if there's a better way.
What worked when you had 5 employees doesn't work with 20. You need professional support but worry about the cost.
Our managed IT support is designed specifically for small UK businesses. We’ve helped over 150 companies reduce IT costs by an average of 40% while improving reliability and security. Here’s how:
One flat fee per workstation covers everything: monitoring, support, maintenance, and security. No surprise bills, ever. Budget with confidence knowing exactly what you'll pay each month.
24/7 monitoring catches issues before they cause downtime. We fix problems automatically while you sleep—our clients experience 85% fewer incidents compared to reactive IT support.
Average response time under 15 minutes during business hours. Our UK-based team answers your calls quickly and resolves issues fast—no waiting days for support.
Multi-layered protection included: firewalls, antivirus, email filtering, and backup. Enterprise security at small business prices—all managed and monitored for you.
Dedicated IT engineer who knows your business. Regular reviews ensure your technology supports your goals and we plan upgrades before they become urgent.
Add or remove workstations anytime with no penalties. Our solutions grow with you, from 10 to 100+ employees. Pay only for what you need.
Transparent pricing means you know exactly what you’re getting. Here’s everything included in our affordable IT support services:
We’re not the cheapest IT support you’ll find, and we’re not trying to be. We’re the best value—delivering enterprise-quality support at prices small businesses can afford.
Every support call is answered by our team in Portland, Dorset. No language barriers, no time zone issues, no outsourced helpdesks. Just friendly, local experts who understand UK business and speak your language.
You're not just a ticket number. You get the same engineer every time, someone who knows your systems, your team, and your business goals. Faster resolutions, better advice, genuine partnership.
Month-to-month agreements mean we earn your business every single month. Not happy? Leave anytime with 30 days' notice. We believe in proving our value, not trapping you in a multi-year contract.
From £15 per workstation includes everything listed above. No hidden fees, no surprise charges, no 'that's not covered' excuses. One simple price for complete peace of mind.
“We were spending over £3,000 a month on break-fix IT support—and our systems were still going down weekly. Since switching to HGC IT, we pay £1,200/month for better service and zero downtime. Best decision we made this year.”
Retail Manager
Gift Shop, Weymouth
Result: 60% cost reduction, zero downtime in 8 months
“HGC IT’s proactive monitoring caught a ransomware attempt before it infected our systems. They saved us from what could have been a business-ending disaster. Their 24/7 protection gives me genuine peace of mind.”
Managing Director
Accounting, Dorchester
Result: Prevented ransomware attack, zero security incidents in 12 months
“As we grew from 8 to 25 staff, our IT needs exploded. HGC IT scaled with us seamlessly—no disruption, no drama. Having a dedicated engineer who knows our business makes all the difference. It’s like having an IT director for a fraction of the cost.”
CEO
Marketing Agency, Bournemouth
Result: Scaled from 8 to 25 staff with zero IT disruption
We keep costs low through efficiency, not cutting corners. Our proactive monitoring prevents expensive emergencies. Our UK-based team (no expensive London offices) serves clients nationwide remotely. And our flat-rate pricing means no surprise bills. You get enterprise-quality support at £15 per workstation per month—about the same as a couple of takeaway coffees per person.
No. We offer one-year rolling agreements. We believe in earning your business every month by delivering exceptional service, not trapping you in a multi-year contract. If you’re not happy, you can leave—no penalties, no fees, no hassle.
Our average response time is under 15 minutes during business hours (Monday-Friday, 8am-5:30pm). Critical issues get immediate attention—we prioritise based on business impact. After-hours emergency support is available for critical issues like total network outages or server failures.
Yes. The big London IT firms charge £50-100+ per workstation for the same services we provide from £25. They have expensive offices, high overheads, and aggressive sales teams. We’re based in Portland, Dorset, and serve clients nationwide remotely—that’s how we keep costs low while maintaining quality. Our clients often tell us we’re more responsive than their previous expensive providers.
Our sweet spot is 10-100 employees across any industry. Whether you’re a retail shop, professional services firm, healthcare practice, manufacturing company, or anything else, our solutions scale to fit your needs. Below 10 users, you might not need full managed services yet. Above 100, you might benefit from dedicated on-site IT staff—though many larger companies still choose us for the value and expertise.
After-hours support for critical emergencies (server down, total network outage, security incident) is included in your monthly fee. Non-urgent requests submitted after hours are handled first thing the next business morning. If you need 24/7 support for non-critical issues, we can discuss a custom plan.
First, please tell us—we’ll do everything possible to make it right. We take feedback seriously and want you to be genuinely happy. If you’re still not satisfied after we’ve tried to resolve the issue, you can cancel with 30 days’ notice. No penalties, no fees, no hard feelings. We also offer a 30-day money-back guarantee for new clients—if you’re not happy in the first month, you don’t pay.
Book a free 30-minute consultation using the button below. We’ll discuss your current IT setup, challenges, and goals—no sales pressure. Then we’ll provide a custom proposal showing exactly what we’ll do and what it costs. If it makes sense for your business, we can typically start within 7 days. The onboarding process usually takes 2-3 weeks to fully transition your systems to our management.
Stop worrying about IT costs and downtime. Join the 150+ UK businesses who’ve already made the switch to predictable, professional, affordable IT support. Start with a free IT assessment—we’ll show you exactly how much you can save.
Prefer to talk first?📞 01305 310006✉️ hello@hgcit.co.ukMonday-Friday, 9am-5:30pm
Complete the form below, and we will contact you within 24 hours to book your assessment