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Home » Services » Managed Internet

Managed Internet Services for UK Businesses

Fast, secure, and fully managed broadband, fibre, and leased line solutions. Enterprise-grade connectivity with proactive monitoring and UK-based support – without enterprise prices.

Enterprise-Grade Security Included
UK-Based Support Team
No Long-Term Contracts
Get Your Free Connectivity Assessment

Internet Problems Costing Your Business Money?

Small businesses across the UK face the same frustrating internet challenges every day. If any of these sound familiar, you’re not alone – and there’s a better way.

Unreliable Connections

Your internet drops out during important video calls, file uploads fail halfway through, and your team loses hours of productivity waiting for the connection to come back.

Slow Speeds Killing Productivity

Cloud applications crawl, large files take forever to download, and your team spends more time watching loading screens than actually working.

Security Vulnerabilities

Consumer-grade routers leave your business exposed to cyber threats. Without enterprise firewalls and threat protection, you’re gambling with your data every day.

Useless Support from ISPs

When something goes wrong, you’re stuck on hold with overseas call centres. They tell you to restart your router while your business bleeds money.

Hidden Costs and Long Contracts

Price hikes after year one, equipment fees, early termination penalties – standard ISPs are designed to trap you, not serve you.

No Proactive Management

Standard ISPs wait for you to report problems. By then, the damage is done – lost sales, frustrated customers, and stressed staff.

How Our Managed Internet Service Solves These Problems

We don’t just provide internet – we manage it. Our fully managed service means you get enterprise-grade connectivity without the enterprise headaches.

24/7 Proactive Monitoring

We monitor your connection around the clock. When issues emerge, we often fix them before you even notice – keeping your business online and productive.

Enterprise Security Included

Every connection includes our Zyxel ZyWALL ATP firewall with advanced threat protection, sandboxing, and machine learning – the same security used by large enterprises.

UK-Based Expert Support

When you call us, you speak to our team in Dorset – not an overseas call centre. We understand UK businesses and provide real solutions, not scripts.

Guaranteed Performance SLAs

Unlike consumer ISPs with vague promises, we provide clear Service Level Agreements with guaranteed uptime and response times – in writing.

Flexible Bandwidth Options

From superfast broadband to dedicated leased lines, we match your connection to your actual business needs – and scale up as you grow.

Transparent, Fair Pricing

No hidden fees, no surprise price hikes, and flexible terms that work for your business. We believe in earning your loyalty, not trapping you in contracts.

Discuss Your Connectivity Needs

Managed Internet Options for Every Business

Whether you need cost-effective broadband or dedicated leased line connectivity, we have options to suit your requirements and budget. All options include our full managed service with enterprise security.

Managed Broadband
Managed Fibre
Leased Lines
Security Features
Managed Broadband

Fast, Reliable Broadband with Full Management

Our managed broadband service transforms standard business broadband into an enterprise-grade solution. We take care of everything from installation to ongoing monitoring, so you get reliable connectivity without the hassle.

What’s Included:

  • ✓ Speeds up to 900Mbps (depending on availability)
  • ✓ Zyxel ZyWALL ATP firewall with advanced threat protection
  • ✓ 24/7 connection monitoring and alerting
  • ✓ Professional router configuration and optimisation
  • ✓ UK-based technical support
  • ✓ Proactive issue resolution

Best For: Small businesses, home offices, and organisations with standard connectivity needs who want reliability and security without complexity.

Managed Fibre

High-Speed Fibre with Business-Grade Support

Full fibre connectivity delivers symmetrical upload and download speeds, perfect for businesses that rely on cloud applications, video conferencing, and large file transfers. Our managed service ensures you get maximum performance from your fibre connection.

What’s Included:

  • ✓ Symmetrical speeds up to 1Gbps
  • ✓ Dedicated bandwidth (not shared with neighbours)
  • ✓ Enterprise firewall and security suite
  • ✓ Quality of Service (QoS) configuration for VoIP and video
  • ✓ 24/7 monitoring with rapid response SLAs
  • ✓ Network performance reporting

Best For: Growing businesses, multi-user offices, and organisations relying heavily on cloud services and video communication.

Leased Lines

Dedicated, Uncontended Connectivity

Leased lines provide a private, dedicated connection between your premises and the internet. With guaranteed bandwidth that’s never shared, leased lines deliver consistent performance regardless of what your neighbours are doing online.

What’s Included:

  • ✓ Dedicated bandwidth from 100Mbps to 10Gbps
  • ✓ 99.9%+ uptime SLA with service credits
  • ✓ Static IP addresses included
  • ✓ Enterprise-grade firewall and security
  • ✓ 4-hour fix time guarantees available
  • ✓ 24/7 priority support
  • ✓ Full traffic management and optimisation

Best For: Businesses where downtime is not an option, high-volume data users, organisations with critical cloud applications, and multi-site connectivity.

Security Features

Enterprise Security on Every Connection

Every managed internet connection includes our comprehensive security package. We deploy the Zyxel ZyWALL ATP (Advanced Threat Protection) firewall, providing multi-layered defence against modern cyber threats.

Security Features Included:

  • ✓ Next-Gen Firewall – Deep packet inspection and application-aware filtering
  • ✓ Sandboxing – Unknown files tested in isolated environment before reaching your network
  • ✓ Machine Learning – AI-powered threat detection that adapts to new attack methods
  • ✓ Cloud Intelligence – Real-time threat database updates from global security feeds
  • ✓ Content Filtering – Block inappropriate or dangerous websites
  • ✓ VPN Support – Secure remote access for your team
  • ✓ Intrusion Detection – Automatic blocking of suspicious activity

Why This Matters: Consumer routers leave your business exposed. Our enterprise-grade security protects your data, your customers, and your reputation – included at no extra cost.

Why UK Businesses Choose HGC IT for Managed Internet

Based in Dorset, Serving the UK

We’re a UK company with a UK team. When you need help, you’ll speak to someone who understands British business – not a distant call centre reading from a script.

Dedicated Account Management

You won’t be passed around. Your dedicated contact knows your setup, understands your business, and is invested in your success. No explaining your situation from scratch each time.

Flexible, Fair Agreements

We don’t believe in trapping customers. Our contracts are straightforward with terms that work for your business. We earn your loyalty through service, not legal fine print.

Complete IT Integration

Your internet is just one part of your IT infrastructure. As a full-service MSP, we can manage your entire technology stack – creating a seamless, optimised experience.

Managed Internet: Frequently Asked Questions

What is a managed internet connection and how is it different from standard broadband?
A managed internet connection includes proactive monitoring, enterprise-grade security, and expert support – not just connectivity. While standard broadband simply provides access to the internet, our managed service monitors your connection 24/7, detects and often resolves issues before they affect your business, includes advanced firewall protection, and gives you access to UK-based technical experts who actually understand business IT. It’s the difference between hoping your internet works and knowing it will.
What speeds can I expect with your managed internet service?
Speeds depend on your location and the connection type you choose. Our managed broadband offers speeds up to 900Mbps where available. Fibre connections can deliver symmetrical speeds up to 1Gbps. Leased lines offer dedicated bandwidth from 100Mbps to 10Gbps with guaranteed, uncontended performance. During our free assessment, we’ll check what’s available at your location and recommend the best option for your needs and budget.
What areas do you cover?
We provide managed internet services to businesses throughout the UK. While we’re based in Dorset, we serve clients from London to Edinburgh and everywhere in between. The beauty of managed connectivity is that we can monitor and support your connection remotely, while our network of engineers can handle any on-site requirements. We’re particularly strong in Dorset, Hampshire, Devon, Somerset, and London.
What security is included with my connection?
Every managed internet connection includes our Zyxel ZyWALL ATP firewall – the same enterprise-grade security used by large organisations. This includes next-generation firewall protection, sandboxing (testing suspicious files in an isolated environment), machine learning threat detection, cloud-based threat intelligence, content filtering, VPN support, and intrusion detection. There’s no extra charge for security – it’s built into every connection we provide.
How easy is it to switch from my current provider?
We make switching as painless as possible. Simply provide us with your company name, address, and a few contact details – our team handles everything else. We’ll coordinate the installation, configure your equipment, set up the firewall, and ensure everything is working perfectly before we consider the job done. Most switches are completed with minimal disruption to your business.
What if I'm still in contract with my current provider?
You have options. If your current contract has a break clause, you may be able to exit early. Alternatively, you can pay an early termination fee to switch immediately. Or we can install your new managed connection now, running alongside your existing service, and switch over once your old contract expires. We’ll help you work out the most cost-effective approach for your situation.
How long does installation take?
Timescales vary by connection type. Managed broadband can often be installed within 2-3 weeks. Fibre connections typically take 3-4 weeks. Leased lines require more infrastructure work and usually take 60-90 days from order to activation. If you have a specific deadline, let us know and we’ll do everything possible to meet it.
What happens if my connection goes down?
Our 24/7 monitoring means we often know about issues before you do – and we’re already working on a fix. When downtime occurs, you’ll have direct access to our UK-based support team (not a generic call centre). For leased lines, we offer fix-time guarantees of as little as 4 hours. We can also set up failover connections for businesses where downtime simply isn’t acceptable, automatically switching to a backup connection if your primary line fails.
Can you provide internet for multiple locations?
Absolutely. We regularly provide managed internet across multiple sites for businesses throughout the UK. We can design a consistent solution across all your locations, with centralised monitoring and unified security policies. For organisations with multiple offices, we can also configure site-to-site VPNs for secure communication between locations.
Do you offer any uptime guarantees?
Yes. Our leased line services include Service Level Agreements (SLAs) with uptime guarantees of 99.9% or higher. If we fail to meet these commitments, you receive service credits. For broadband and fibre connections, while we can’t guarantee uptime to the same degree (as we’re relying on third-party infrastructure), we do guarantee our monitoring, support response times, and security services.

Ready to Transform Your Business Connectivity?

Get a free connectivity assessment with no obligation. We’ll review your current setup, check what speeds are available at your location, and show you exactly how our managed internet service can improve your business connectivity.

No obligation
No pushy sales
Expert advice

Contact Us Today For Your Connectivity Needs

We respect your privacy. Your information will never be shared with third parties.

Prefer to talk? Call us on 01305 310006 or email hello@hgcit.co.uk

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At HGC IT Solutions, we provide expert IT services in Dorset, tailored to meet your specific needs. Our certified team provides world class support, cost-effective solutions, and enhanced security to protect your business.

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