Up on the hill or down in the Vale, when your IT stops, your day stops with it. HGC IT is North Dorset’s responsive IT partner — remote-first for speed, with real engineers who can be on-site across Shaftesbury, Gillingham, Sturminster Newton and the surrounding villages when a screen, server or phone line needs hands on it. Most issues we fix the moment you call, remotely and without the wait; the rest we come to you. No overseas call centres, no ticket purgatory — just clear answers from a UK team that knows the area.
Running a business in a market town like Shaftesbury is demanding enough without IT getting in the way. Whether you’re an accountancy or solicitors’ practice on the high street, a surveyor or land agent working across rural North Dorset, a hospitality or tourism business making the most of the Gold Hill footfall, or an independent retailer or creative studio, your technology should make the day easier — not harder. We deliver straightforward, fixed-cost IT support built around how smaller businesses in this part of Dorset actually work.
Proactive, fully managed IT support that prevents problems before they bite, keeps downtime to a minimum and gives your team a friendly local helpdesk to call. Remote-first for speed, on-site across North Dorset when you need us.
Robust, multi-layered managed cyber security — explained in plain English — to defend your data, devices and email from ransomware, phishing and the threats that target smaller firms.
Reliable, well-managed connectivity that keeps your Shaftesbury office online and performing, even where rural broadband can be temperamental. We handle the lines, the kit and the troubleshooting.
As a Microsoft Partner and CSP, we set up, secure and look after your Microsoft 365 — email, Teams, SharePoint and the apps your business runs on — so collaboration is seamless and licensing is always right.
Modern cloud phone systems that deliver crystal-clear calls, smart call handling and the flexibility to work from the office, from home or out on a site visit — all on one tidy monthly bill.
Stop worrying about lost files. Our managed cloud backup protects your business data automatically and securely, so you can recover quickly from accidental deletion, hardware failure or a cyber-attack.
Move the right parts of your IT to the cloud to improve collaboration, cut hardware headaches and let your team work securely from anywhere across the Vale and beyond — at a pace that suits you.
Yes. We’re remote-first, so most issues are resolved the moment you call — but when something needs hands on the hardware, our engineers come to you in Shaftesbury and across North Dorset.
Fast. The majority of problems we fix remotely while you’re still on the phone. For anything needing a visit, we arrange on-site support promptly, with clear timescales agreed in your support plan.
Absolutely. We run a Cyber Essentials readiness check, fix any gaps and guide you through certification — increasingly a requirement for professional, public-sector and supply-chain contracts.
Yes. As a Microsoft Partner and CSP, we set up, secure, license and manage Microsoft 365 — email, Teams, SharePoint and more — and offer a free Microsoft 365 Health Check.
We support businesses throughout North Dorset and the Blackmore Vale — including Gillingham, Sturminster Newton, Blandford Forum and the surrounding villages, up to the Wiltshire border — plus national remote support.
Yes. We specialise in small and growing SMEs, with right-sized support and one predictable fixed monthly cost — enterprise-grade security and reliability without the enterprise complexity or price tag.
HGC IT is proud to support businesses across Shaftesbury, the Blackmore Vale and wider North Dorset — from the professional and financial firms keeping the local economy ticking, to the rural and agricultural businesses, hospitality and tourism operators, retailers and independent creative studios that give the area its character. As a certified Microsoft Partner and a Cyber Essentials specialist, we hold ourselves to recognised standards in security and best practice, so you can trust your technology is in safe hands. We’re a local, on-site reachable partner committed to North Dorset for the long term. No jargon, no pressure, just honest advice and IT that works.
We also provide IT support in nearby Blandford Forum, Dorchester & Bridport and Poole & Bournemouth.
